R•I•S•E Values
Respect • Integrity • Service • Excitement
When we share the same values, we are able to RISE together. These core values are the guiding principles for everyone at Schahet Hotels. Trends may change, our business will certainly evolve...but these values will stand the test of time.
- Jeffrey Brown, CEO
Respect
- Treat guests and co-workers the way you expect them to treat you
- Be fair, honest and truthful
- Consider how your actions affect guests and fellow staff
- Encourage diversity; understand and accept people's differences
- Listen with care and sincerity
Integrity
- Commitment and loyalty to Schahet Hotels' values
- Apply Schahet Hotels' values on a consistent basis
- Build and maintain trust
Service
- Create and sustain lasting relationships
- Deliver consistent and reliable service
- Exceed guest expectations
- Promote and engage in teamwork to satisfy guests
- Be responsive to guests' needs and requests
Excitement
- BE HAPPY! HAVE FUN!
- Energize co-workers
- Contribute to enjoyable work environment
- Be innovative to please guests